Jottly Support

Need a hand? We read every message.

Contact: support@icedmatchalabs.com
We usually reply within a couple of days.

Frequently asked

How do I play?

Pick a secret five-letter word; your opponent does too. Take turns. Each move shows how many letters your guess shares with their secret word, wherever those letters sit. Use those clues to deduce their word before they deduce yours.

Do I need to learn the rules first?

No. Your first game is a guided one: JotBot gives you a word, suggests each move, and explains what every score means as it happens. You can replay it any time from Settings → How to play.

Can I change how the board works?

Yes, in Settings → Gameplay. Read the board in Focus (your guesses front and center) or Side-by-side (both players at once). Auto deduction marks the letters the app can prove in or out, and it never gives the secret away. Prefer to track by hand? Turn on Type/Track mode for manual letter-marking tools.

How do I play with a friend?

Tap New game, choose your secret word, then Invite a friend and share the link. Your friend opens it, picks their own secret word, and the game begins. Take your turns whenever you like.

No friend around, or want to practice?

Tap New game → Play JotBot to take on the computer any time, or take the daily challenge that everyone gets the same word for.

I'm not getting turn notifications.

Make sure notifications are enabled for Jottly in iOS Settings → Notifications → Jottly.

Is Jottly really free?

Completely. No ads, no subscriptions, no in-app purchases, and no sign-up. All 20 JotBot avatars are included free, and they're cosmetic only, so they never affect gameplay.

How do I remove a game or my data?

Swipe a game on the Home screen to delete it. There's no account, so uninstalling the app removes its local data. See our Privacy Policy for details.